pflint

Having spent many years in the world of cable television networks it was always clear that the networks with the best content could sign up cable operators, build an audience and earn more on a per subscriber basis.   It was not until I was part of the start-up team at QVC did I begin to understand that content not only included video entertainment …

One challenge that all businesses face is how they are perceived by their customers.  There are some companies that go out of their way to always place the customer first.  For me the one that comes to mind is Nordstrom.   They have great customer service, great product selection and will do whatever it takes to increase customer loyalty and …